Good stories of exceptional customer service strike a chord with me; I love them, I love to hear them, they inspire me, they reinstate my believe in humanity. Yes, up to that level!
The reason why these stories move me so much is that I truly believe that this country lives with a dreadful status of customer services; we do not get it, we lack the A B C of its concept.
The following video suppose to be therapeutic; I mean … literally. It is coming from a man who fears rejection, he does not like to hear the word ‘NO,’ it troubles him and through him out of balance. You know what they say in such cases, face your fears; and that what he decided to do. There will be a journey of 100 days of rejection. Every day, there will be a strange request for him to ask, a strange to the level that the answer ‘NO’ is inevitable. Interestingly, he is sharing this journey with us through his blog, and with the videos.
My favorite story came so early, on the third day.
The strange request; go to Krispy Kreme and ask for 5 doughnuts made on the shape of the olympics rings. That’s crazy you have to admit.
He was mentally prepared to be rejected, few minutes till he is out of the door again. He just did not know that he was about to meet Jackie, the shift supervisor …